Privacy Policy for LaLínea
Last updated: June 19, 2026
Introduction
La Línea helps users track border wait times between the United States and Mexico through community reports, location-based crossing sessions, and user-generated content.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Location Data
La Línea may collect location information when you start and participate in a border crossing session.
Location data is used to:
- Estimate border wait times
- Detect crossing completion
- Improve wait-time accuracy
- Prevent abuse and fraudulent activity
Location data is not sold to third parties.
Account Information
When you create an account, we may collect:
- Username
- User ID
- Language preference
- XP and participation statistics
- Profile information you choose to provide
This information is used to provide account functionality, leaderboards, community features, and personalized participation history.
Camera and Photos
We may request access to your device camera and photo library to allow you to upload content within the app.
- Images are only accessed when you choose to upload them
- We do not access your camera or photos without your interaction
- Uploaded images may be used in community posts, reports, or profile photos
Profile Photos
Users may upload profile pictures.
Profile images are stored securely using Google Firebase Storage and may be visible to other users within the app.
Community Content
Users may create and share:
- Threads
- Comments
- Photos
- Community updates
Content submitted to community areas may be visible to other users of the app.
Product Interaction Data
We may collect information about how users interact with the app, including:
- Border crossing sessions
- Wait-time reports
- Community participation
- Leaderboard activity
- Feature usage
- App navigation
- Content engagement
This information helps us improve app functionality, reliability, performance, and user experience.
Device Information
We may collect limited technical information such as:
- Device type
- Device model
- Operating system version
- App version
- Language settings
- Firebase installation identifiers
- Diagnostic information
This information helps us maintain app stability, security, compatibility, and performance.
Crash and Diagnostic Data
We may collect crash reports and diagnostic information through services such as Firebase Crashlytics.
This information may include:
- Crash logs
- Error reports
- Performance diagnostics
- Device and software information relevant to troubleshooting
Crash and diagnostic data helps us:
- Identify bugs
- Improve reliability
- Reduce crashes
- Improve app performance
Advertising and Analytics
La Línea may display advertisements provided by Google AdMob and other advertising partners.
Advertising and analytics providers may automatically collect certain information, including:
- Advertising identifiers (where available)
- Device information
- App interaction data
- Approximate location information inferred from device or network information
- Advertising performance data
This information may be used to:
- Display advertisements
- Measure ad performance
- Prevent fraud and invalid activity
- Improve advertising services
- Understand usage trends
Users may reset or limit the use of advertising identifiers through their device settings.
Advertising Tracking
La Línea does not currently use advertising data to track users across third-party apps or websites for advertising purposes.
Analytics
La Línea uses analytics services, including Google Analytics for Firebase, to:
- Understand how users interact with the app
- Improve existing features
- Develop new features
- Monitor performance and reliability
- Measure usage trends and audience characteristics
For more information about how Google collects and processes data, please visit:
https://policies.google.com/privacy
Data Storage
La Línea uses Google Firebase services for backend infrastructure, including:
- Firebase Firestore
- Firebase Authentication
- Firebase Storage
- Firebase Analytics
- Firebase Crashlytics
- Firebase Remote Config
- Firebase Cloud Messaging
Remote Config may be used to enable, disable, or adjust app features without requiring users to install a new version of the app.
Data Sharing
We do not sell personal information to third parties.
Certain information may be processed by trusted third-party service providers that help us operate and improve the app, including:
- Google Firebase
- Google Analytics for Firebase
- Firebase Crashlytics
- Google AdMob
These providers may process information on our behalf to provide:
- Infrastructure services
- Analytics
- Security
- Performance monitoring
- Crash reporting
- Advertising services
Some information such as usernames, profile photos, community posts, comments, and other user-generated content may be visible to other users of the app.
Data Retention
We may retain information for as long as reasonably necessary to:
- Provide app functionality
- Maintain historical wait-time information
- Support leaderboards and participation statistics
- Maintain community content
- Improve app performance and reliability
- Comply with legal obligations
Children's Privacy
La Línea is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and reflected by the "Last updated" date above.
Contact
If you have any questions about this Privacy Policy, please contact: